Refund policy

We offer 7-Day money back guarantee for all our products. If you are dissatisfied with our product during 7 days after the purchase for the reason that it (our product) cannot be installed successfully or cannot operate properly on your own store even after got our supports, you can receive a full refund.

  • Refund is not applicable after 7 days since the date of your purchase completed.
  • Refund amount is equal to the order amount minus the discount (if any).
  • Please be advised that we do not provide money back on installation and customization services.
  • If your purchase has been made using MagenMarket's bonus points we will return them to your MagenMarket account balance.

To request a refund please submit a ticket subjecting your Transaction ID - Refund.